Step 1. What information should I type into the Library Search box to find an e-book?
Step 2: I'm on the results page, now what?
A screen will show a list of results. You will see a hardcopy and an e-book. Often the word e-book will not appear, only the phrase 'online access'. Any book that has 'online access' or 'full-text available online' is an e-book or a chapter of an e-book.
Step 3. I've clicked the title and now there is so much information on the screen, where do I go next?
The full text is available from external providers - it's OK, the Library has paid, so you get to use them for free. Click on either one - they will both give you access to the same book online.
Step 4. I've clicked the provider link and now I'm getting a log-in box. I didn't have to log in when I was on campus yesterday, now, it's asking me to log in. Why is this?
If you are not on campus, you will need to log in using your student username and password. You will only need to log in once every session. A pop-up log-in box will appear if you need to log in.
Step 5. I've found the e-book, but I'm not sure how to download it.
Sometimes you need to download a special program to read the book. Look for instructions on the e-book page. Most of the time, you can read the book online, or select to download a chapter or the whole book. If you need a bit more help, contact TASAC or refer to this guide on e-book access.
Step 7. My e-book won't open. I get a message saying the link failed or it asks for my password and when I enter it nothing happens. This is very frustrating, what can I do?
Unfortunately, technical issues will happen. The good news is, we are always here to help. The best place to go for getting assistance with a technical problem is TASAC.