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Need help?: Library Support Available

Library Support Available

There are a number of help options available to you.

Online support materials

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Have you looked at our online help materials:


Online Library training

Register for an online training session:



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Want help now? Please call us on 1300 666 620 to obtain assistance with your question.

International callers  +61 7 4930 9090

The phone service is available Monday - Friday, 7.30am to 6pm (AEST).

Online assistance via Zoom

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Need help finding information for your assignment, use Library Search or databases, or help using EndNote? Book an Ask A Librarian session where you will have a dedicated 20 min individual appointment with a CQUniversity Librarian via Zoom..

Referencing assistance is available from the Academic Learning Centre


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Email our Technical and Services Assistance Centre to ask your questions

On campus

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Visit us at one of our campus libraries for assistance with locating items and borrowing resources.

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Use the Video Kiosks in all Library spaces to connect to a CQUniversity Librarian for advanced help.