EndNote is a reference management software that can be used on Windows and Macintosh computers. It allows you to create a collection of bibliographic records and files to use for your research and writing.

Alternatives to EndNote

EndNote is not the only software for referencing. There are some free alternative tools listed on this page. The Library does not provide assistance for these tools, but there are a number of online support materials that are available for you to use.


Zotero is a free, easy-to-use tool to help you collect, organise, cite and share your research sources. You can add PDFs, images, audio and video files. Each user receives 300 MB of free storage. Additional storage is available for purchase.

Access and downloads


Zotero help

Help is available from Zotero’s website opens in a new window.

Zotero user guide opens in a new window This guide can be translated into 16 other languages:
English (en), Czech (cs), German (de), Spanish (es), Persian / Farsi (fa), French (fr), Indonesian (id), Italian (it), Japanese (ja), Korean (ko), Polish (pl), Portuguese (pt), Russian (ru), Slovenian (sl), Swedish (sv), Turkish (tr), and Mandarin Chinese (zh).

Language options for translating instructions


Reminder – CQUniversity does not provide assistance with this software.


Mendeley is a reference manager as well as an academic social network. Your are able to create a library of references, cite as you write and read and annotate PDFs.

  • There is a free version which you can continue using after you graduate. Each user receives 1 GB storage, additional storage and features are available for purchase.
  • There is a subscription version, with extra storage, which current students and staff can access vis the Library's subscription to Elsevier. If you have a Scopus or SciVal account for saving searches, creating alerts or managing your author profile, you can use this to access Mendeley. If you don't already have one, use the Create Account button in the top right corner of the screen in either Scopus opens in a new window or SciVal opens in a new window.

Access and downloads


Mendeley help

View help guides and video tutorials from:


Reminder - CQUniversity does not provide assistance with this software.

Referencing styles for Zotero and Mendeley

If you are using either Zotero or Mendeley as your referencing software, you will need to choose a style that matches the Academic Learning Centre (ALC) guide for your referencing style. These are the best matches, but you may still need to do some editing to if there are differences between these versions of the styles and your ALC guide. Use the link to download the style file.

If you need to edit a style to make it a better match for the ALC guide, you can use the Mendeley CSL editor opens in a new window. (The styles are saved as csl files.)