Little EndNote How-to books
CQUniversity EndNote session booklets
If you need help using EndNote, you can book a 20 minute Ask a Librarian session. These sessions are online and use videoconferencing software. The screen-sharing capabilities make it good for working through the steps of using different EndNote functions. Please include details of the functions you want help with when you register.
You can get also technical support and help guides from the vendors:
We've made a few short EndNote videos you can watch. Topics include:
You may have heard about the activation of OneDrive Sync on your campus. As an EndNote user you need to be aware that any EndNote library files that move to OneDrive will have an error message. You will need to move your EndNote library files to Downloads before your files are migrated.
How to transfer your EndNote library safely to Downloads before your files are migrated to OneDrive
For more detailed instructions see: Transferring your library safely to Downloads (PDF)
If something goes wrong and you need help with this process: Keep calm and Ask a Librarian. You can have 20 minutes one-on-one with a librarian to walk you through this. Sessions are online via Zoom.
You can also contact EndNote's technical support staff.
It is ok to store your documents in OneDrive BUT:
When you use EndNote's Cite While You Write (CWYW) function to add citations to your document, you are adding a lot of coding to the document to make the citations and references work. If you open your EndNote formatted Word documents in a web-based word processor, e.g. Google Docs, Microsoft Teams, or OneDrive, you can damage this coding and corrupt your document.
Always open and work with your EndNote formatted Word documents in the desktop app.